All your local banking services in one handy place
You can now quickly and easily find your local banking services in one place to help you with banking face-to-face should you need to.
With branch banking you'll be able to deposit cash, make payments and transfers, use our ATM's, cash deposit machines, Coin In Machines, chat to a digital expert and more.
Can't get to a branch? Book a Video Banking or telephone banking appointment.
Learn about what you can do in your local branch here.
Video banking available between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Video Banking may be recorded.
Planning to visit on a Saturday?
Please see our branch locator for full details of opening hours for your local branch.
On Saturdays, we’ll be here to help you with any enquiries, and you can safely and easily use our automated services to:
- Take out cash
- Check your balance
- Pay in cash or cheques
- Pay bills
- Transfer money between your accounts
Our counter service is available during weekdays. On Saturdays, our colleagues will be on hand to help you use our automated services.
A mobile branch is a bank which comes to you and allows you to do all your usual everyday banking, like making deposits, withdrawing cash and paying bills.
They visit specific locations for up to 6 days a week throughout the year (except Christmas Day and Bank Holidays)
If you have a disability, are elderly or find it difficult to use our services, talk with our team and they’ll be happy to make reasonable adjustments to suit your needs and demonstrate how we can help
The safety & wellbeing of our customers & colleagues is our priority and in line with UK Government guidance we have taken the difficult decision to pause our mobile fleet service. We have carefully reviewed the latest guidance alongside our own health and safety standards and procedure. We are resuming our Mobile Bank routes on a phased basis provided there are no changes in guidance by local governments. Full details of the timetables that are operating can be found on Services and where we visit.
Mobile branches available in selected areas.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Online Banking available to customers aged 11+ with a NatWest account.
Our professionally qualified Community Bankers are here to help make banking with us easy.
- They provide additional support when you need it.
- They take time to understand your personal situation.
- They help you access the banking services you need.
- They deliver events and lessons to support you with banking, money management and keeping your money safe.