Banking with NatWest

How to use NatWest Online Banking

How to get started with Online Banking

Set up your card reader

You need a card reader to get the most out of Online Banking. It provides an extra layer of security and you'll need it for when you make a payment for the first time, pay someone new or when you need to amend important details like your address.


Check your balance

A simple view of your last ten transactions and available balance after pending transactions all in one handy place.

Making payments

Pay bills, friends, family and send money abroad all easily and securely with Online Banking. Must be aged 16+. Limits apply.

Manage your money with ease

Direct Debits

Review, create, amend or cancel your direct debits without any need to visit or call us. Criteria applies.


Standing Orders

Set up all of the regular payments you need with Online Banking. You can review and cancel standing orders too so you'll always be in control of your money. Criteria applies. 

Committed to keeping you safe

We've partnered with Malwarebytes, a provider of industry recognised cyber security solutions, to make their Malwarebytes Premium product available for free. It’s available for Windows, Mac, iOS, Android and Chrome OS devices and you can protect up to 10 of your devices.

Manage your account

Go paperless

Your statements and letters securely kept in one place. What's not to love? Go paperless and have seven years of records for your statements, and correspondence from the past three years.

Manage your alerts

Get balance updates, be informed if you overspend to minimise charges and stay secure with notifications of unusual activity on your account.


Manage your cards

It's stressful losing a card but with Online Banking you can report your card as lost, order a replacement and get pin reminders.