Cora can help you with a wide range of queries and show you how to do your banking.
You can usually find Cora waiting to help at the bottom right hand side of the screen, or in your mobile app by tapping on 'Help' followed by 'Message us'.
Anything else we can help you with?
Banking with NatWest
Download our app
Other ways to bank
We need to maintain and update all our services - from our website and mobile app to our ATMs and credit card processing. You can check on the status of our services any time you like.
Send us some feedback
We always welcome your feedback – we’re happy to listen whether you have received fantastic service from NatWest or if something hasn’t gone so well. Whether you have experienced it in branch, over the phone or webchat, we would love to hear your feedback through our Feedback Form.